privacy policy

KLARA Logistics respects your privacy and is committed to protecting the personal information you provide when using our website or logistics services. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website, request a quote, contact our team, or use our services.

We may collect information that you voluntarily provide through our website, including your name, phone number, email address, company information, and details included in your message or service request. We may also collect shipment-related information when necessary to understand your logistics requirements and provide an accurate quote or suitable service.

We use the information we collect to respond to inquiries, provide logistics and transportation services, prepare quotations, communicate with customers, and manage shipment-related requests. Your information may also help us understand customer needs and improve the quality, efficiency, and reliability of our services.

When you use our website, certain technical information may be collected automatically. This can include your IP address, browser type, device information, pages visited, and general website usage information. This information may be used to maintain website security, understand website performance, and improve the overall browsing experience.

KLARA Logistics may use cookies and similar technologies to support website functionality, remember preferences, understand how visitors use our website, and improve our online services. You can manage or disable cookies through your browser settings, although some website features may not function properly when cookies are disabled.

We may share necessary information with trusted service providers, logistics partners, transportation providers, technology providers, or other parties involved in delivering our services. Information may also be disclosed when required by applicable law, regulation, legal process, or governmental authority. We do not sell or rent your personal information for third-party marketing purposes.

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no method of transmitting or storing information online can be guaranteed to be completely secure, so we cannot guarantee absolute security of information provided through the internet.

We retain personal information only for as long as reasonably necessary to provide our services, respond to inquiries, maintain business records, resolve disputes, meet contractual requirements, and comply with applicable legal or regulatory obligations. When information is no longer required, we may securely delete or dispose of it in accordance with our internal practices.

Our website may contain links to third-party websites, services, or platforms. These external websites operate under their own privacy policies and practices, and KLARA Logistics is not responsible for how those third parties collect, use, or protect information. We encourage visitors to review the privacy policies of any external website they choose to access.

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable requirements. Any updated version will be published on this page with the revised information. If you have questions about this Privacy Policy or how your information is handled, you can contact KLARA Logistics through the contact details provided on our website.